Attendee FAQs

Have a question about registration, technical sessions, or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending the SME Minnesota Conference.


Registration for the SME Minnesota Conference opens December 1, 2016. You can register online by visiting Register. For additional questions regarding registration for the SME Minnesota Conference, please contact SME Customer Service at cs@smenet.org or 303.948.4200. To receive advanced registration rates, SME must receive your registration form and payment by March 15, 2017. After March 15, 2017, on-site registration fees apply.

Sign-up for the SME Minnesota Conference mailing list to receive all conference updates and to be notified when conference registration opens.

To download a copy of your registration receipt, please visit www.smenet.org, login to your SME account using your email and password, visit My Profile and view My Meetings. Click on View Registration to obtain a copy of your receipt. You may also contact SME Meetings at meetings@smenet.org or SME Customer Service at 303.948.4200 or cs@smenet.org with receipt/invoice inquiries.

All badges and conference related materials will be distributed onsite at the SME Minnesota Conference registration desk located at the Duluth Entertainment Convention Center (DECC).

The full conference registration fee includes a Complimentary SME Membership*, a copy of the onsite program, participation in all technical sessions, access to the exhibit hall and exhibit hall social functions including the Tuesday lunch and evening reception.

*For more details regarding the complimentary SME membership, please visit Register.

Your registration allows you access to all technical sessions. Short courses require additional registration fees.

The exhibit hall is open Tuesday, April 18 from 9:00am to 6:30pm.

Onsite registration will open on Monday, April 17, 2017 at 7:00am at the Duluth Entertainment Convention Center (DECC).

One-day registration is unavailable for the SME Minnesota Conference.

Additional tickets are available for the Monday Night Reception and the Wednesday Networking Luncheon. All attendees must purchase a full conference registration, event ticket and an additional ticket for the guest.

To edit your contact information, please visit www.smenet.org, login to your SME account using your email and password, visit My Profile and view My Contact Information. Click on Edit button next to either your address or phone number to edit your contact information. You may also contact SME Meetings at meetings@smenet.org or SME Customer Service at 303.948.4200 or cs@smenet.org with questions about updating your contact information.

If circumstances require you to cancel your SME Minnesota Conference registration, you must do so in writing. Written notice must be sent to meetings@smenet.org or by mail to SME Minnesota Conference Registration, c/o SME, 12999 E. Adam Aircraft Circle, Englewood, CO 80112. Cancellations received by March 15, 2017 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after March 15, 2017. Substitutions will be accepted in writing at no charge until March 15, 2017. After March 15, 2017, a $25 fee will be charged for substitutions. NO REFUNDS for Registration or ticketed events will be issued after the March 15, 2017 deadline. Registrants are responsible for the cancellation of their own hotel accomodations.

The SME Minnesota Conference official hotels are the closest in proximity to the Duluth Entertainment Convention Center (DECC). SME has arranged for special discounted hotel room rates for the duration of the conference that are not available at non-official hotels. Learn more about SME Minnesota Conference official conference hotels and make your room reservation today.

Housing opens December 2016.

Hotel accommodations are available at the Holiday Inn Hotel and Suites Duluth-Downtown, The Sheraton Duluth Hotel, The Radisson Hotel Duluth Harborview, The Suites Hotel at Waterfront Plaza, Pier B and The Inn on Lake Superior. Housing reservations can be made online by visiting Hotels.

If you have additional questions, please contact SME customer service at 303.948.4200 or 1.800.763.3132 (US Only), or email SME Meetings at meetings@smenet.org.

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